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Senders can send following of local and other destinations mail items via EC-ship:

• Local Mail
  1. Local CourierPost;
  2. Registered Letter / Packet;
  3. Parcel; and
  4. EC-GET.
• Other Destinations Mail
  1. e-Express+ Service;
  2. Speedpost Service;
  3. Air / Surface Registered Mail; and
  4. Air / Surface Ordinary Mail
  5. Air / Surface Insured Mail
  6. Air / Surface Parcel.

An e-Express+ service item comes with the following features:

Destination	The Mainland, India, Indonesia, Japan, Korea, Macao, Malaysia, the Philippines, Singapore, Thailand, United Arab Emirates, Viet Nam, Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Luxembourg, the Netherlands, Norway, Poland, Portugal, Serbia, Spain, Sweden, Switzerland, Turkey, the United Kingdom, Australia, New Zealand, Canada, Brazil, Cambodia, Ireland, Latvia, Slovenia, South Africa, Iceland, Mexico, Italy, Saudi Arabia, Chile, Greece, Pakistan, Croatia, Romania, Morocco, Egypt, Malta, Sri Lanka, Lithuania, Estonia, Lebanon and the United States.
Weight	2kg or below
Size	Same as the size of normal air mail letters and packets
Item no. feature	Start with the prefix L*
Delivery speed	It may take 7 to 14 working days for mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage. For destinations in extensive territory like Russia, Brazil and Mexico, it may take more delivery time. Nevertheless, mail items will be treated as priority mail in the destinations, speeding up mail processing. # Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges.
Mail tracking	Major destinations, including Canada, the Netherlands, Australia and Brazil, have already ceased providing tracking information for inward registered mail. If basic tracking information is of prime concern to both the sender and the recipient, e-Express+ service is the best option for you. There are five to eight* tracking points for e-Express+: (1) Posted; (2) Arrived at processing centre; (3) Handed over to the carrier / Left for destination; (4) Arrival at processing centre (inward office of exchange); (5) Despatched from processing centre (inward office of exchange) (if available); (6) Being processed at destination sorting centre (if available); (7) Arrived at delivery office (if available); and (8) Delivered / Delivery incomplete. *(5), (6), (7) Depending on whether destination postal administrations provide additional tracking information [(1) to (3) Provided by Hongkong Post; (4) to (8) Provided by destination delivery agent / postal administrations.]
Signature service	No
Certificate of Posting	A Certificate of Posting can be downloaded from EC-Ship Online Portal within six months from the date of posting.
Mail Segregation (USA only)	Before tendering items for posting, senders are required to segregate mail items according to the cities (Offices of Exchange) assigned by the EC-Ship Online Portal.

• As usual, a sender enters information such as the sender's and recipient's name, address, estimated weight, etc. However, he is also required to specify a valid ZIP code in the recipient's address field. Unless a valid ZIP code is specified, a shipping label cannot be generated on EC-Ship. EC-Ship will assign a mail item to an applicable Office of Exchange of the US according to the ZIP code.
  
  Customers are required to segregate mail items to New York (JFK) and others (including Los Angeles (LAX), Chicago (ORD) and Miami (MIA)) by referring to the indicators on the shipping labels. To facilitate processing by HKP's staff, mail items of the same Offices of Exchange may be contained in a box or bag.

Mail Item	Estimated delivery time/Speed*
(1) Air / Surface Registered Mail (2) Air / Surface Ordinary Mail (3) Air / Surface Insured Mail (4) Speedpost Service (5) Air / Surface Parcel	The estimated delivery time is the same as those of normal Speedpost Service, Air / Surface Parcel, Air / Surface Registered Mail, Air/Surface Ordinary Mail and Air/Surface Insured Mail.
(6) e-Express+ Service	The estimated delivery time is around 7 to 14 working days #.

*Subject to flight availability and progress of customs clearance and aviation security check, etc.
#Sundays, public holidays, and days when Black Rainstorm Warning or Tropical Cyclone Warning Signal No. 8 or above are hoisted are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges. Service Guarantee of Hongkong Post shall not apply to any interruption of service due to causes beyond Hongkong Post's control including, but not limited to: acts of God, disruptions in transportation networks, adverse weather conditions and pandemic.