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Update on Vantage (Packet) Service
As Hongkong Post is unable to identify a suitable service provider, Vantage (Packet) service to Australia and New Zealand will be suspended from 10 October 2022 until further notice. Customers can change to use Speedpost, e-Express, Vantage (Courier) or ordinary air packet service for sending mail items to Australia, and Vantage (Courier) or ordinary air packet service for mail items to New Zealand.
Principal postage revision takes effect on September 26, 2022
Hongkong Post has adjusted the principal postage rates with effect from 26 September 2022.
Details of the revised principal postage rates are available on the Hongkong Post website (www.hongkongpost.hk).
Postage rate adjustment on Local Bulk Mail Service
Hongkong Post has adjusted the postage rates of the Local Bulk Mail Service with effect from 26 September 2022. Click here for details.
Disinfection arrangement for mail items to The Mainland
In view of the respective pandemic control measures required by the local authority, mail items upon arrival at the Mainland will be subject to disinfection and a waiting period, which would lead to lengthened processing time. From posting to delivery, Speedpost may take around 2 to 3 weeks, 4 weeks for other airmail, 50 to 55 working days for surface mail (around 15 working days for Shenzhen), while certain provinces and cities may require longer periods. Compensation for delivery delays of Speedpost will not be applicable.
Surface packet and parcel services to Guangdong Province are under suspension.
Electronic Customs Information Must be Submitted When Sending Mail Containing Goods to Designated Destinations
Senders must submit electronic customs information when sending mail containing goods to Korea (effective from 1 July 2022), the The Mainland, the 27 member states of the European Union, the United Kingdom, the United States of America, Switzerland and Brazil. Please click here to see the details.
What's New
Information on types of services currently available to overseas destinations and postal services to certain destinations subject to delay, please click here to see the details.
 
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You can get the delivery status of your registered letter, parcel, Smart Post, Local CourierPost and Speedpost mail from Hongkong Post mail tracking page.
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